By accessing, browsing, or purchasing from Ella’s Authentic Bag, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or services.
 

1. Overview
 

Ella’s Authentic Collection provides a curated selection of authentic luxury handbags. By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.
 

2. Product Authenticity
 

All items are guaranteed 100% authentic and sourced from trusted suppliers. We do not sell counterfeit goods. Some items may include a Certificate of Authenticity (COA) where specified.
 

3. Product Information
 

We strive to ensure that all product descriptions, images, and details are accurate. However, slight variations in color or appearance may occur due to lighting or screen settings.

Pre-loved items may show minor signs of wear, which will be disclosed. By purchasing, you accept the stated condition of the item.
 

4. Orders & Payment
 

Orders are only confirmed once full payment has been successfully processed. We reserve the right to cancel or refuse any order for reasons including:

• Pricing or listing errors

• Suspected fraud or unauthorized transactions

• Product unavailability

5. Pricing & Availability
 

All prices are listed in USD and may change without prior notice. Items are limited and not guaranteed until payment is completed.
 

6. Shipping
 

Shipping times are estimates and may vary. Once an order has been shipped, Ella’s Authentic Bag is not responsible for delays, loss, or damage caused by third-party couriers, though we will assist in resolving issues where possible.
 

7. Returns & Final Sale
 

All sales are final. We do not accept returns, exchanges, or cancellations except in cases of incorrect items or verified authenticity concerns, in accordance with our policies.
 

8. Resale Assistance
 

Any resale or buyback service offered is optional, discretionary, and treated as a separate transaction. It does not constitute a return or refund.
 

9. Intellectual Property
 

All content on this site—including logos, images, text, and branding—is the property of Ella’s Authentic Collection and may not be used or reproduced without written permission.
 

10. Limitation of Liability
 

Ella’s Authentic Collection shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Privacy

Your submission of personal information through the site is governed by our Privacy Policy.
 

12. Changes to Terms
 

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website constitutes acceptance of those changes.
 

13. Contact Information
 

For questions regarding these Terms, please contact us at: ellasauthenticcollection@gmail.com